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Transparency during incidents builds trust. Subscribe before you need it—during an outage you will not want to hunt for the status page URL.

Status page

Bookmark the status page for component health and historical incidents.

Components

Understand which component maps to your integration path (API vs auth vs attachments) so partial outages make sense.

Subscriptions

Subscribe to email or RSS updates for maintenance windows.

On-call

Mirror status subscriptions into your incident channel so whoever is on-call sees updates without checking email.

Postmortems

Major incidents include summaries with remediation steps for transparency.

Your runbooks

After a vendor incident, update your internal runbook with workarounds you discovered—future you will thank past you.